Join Our Team

Project Operations Manager

Project Operations Manager
This role supports the day-to-day operational execution of Professional Services initiatives on the AdaptiveWork platform, with a strong focus on data management, reporting, usage analysis, and migration planning for strategic company initiatives. Over the next year, the primary responsibility will be supporting usage analysis and cohort-based migration planning for customers transitioning to the LexOne platform.  This role will be instrumental in working cross functionally to make sure each functional organization has clarity into the migrating customers to process associated migration actions required for the smooth transition between customer experiences.

ROLE AND RESPONSIBILITIES:
  • Manage the customer-level project migration process from start to finish. This involves coordinating tasks, managing data migration execution via Marketing, Revenue Operations, and LXP engineering departmental functions (e.g., facilitating data updates, identifying data issues, facilitating issue analysis and resolution), managing iteration communications, and ensuring that iterations are completed on time.
  • Quickly alert the Lead Project Manager with any risks, issues, and remedy recommendations to resolve data or process issues that emerge in processing specific migration waves that would prevent a successful migration of customers on the timelines expected.
  • Cleanse, normalize, and enrich raw data to ensure alignment with system-specific formatting and transformation rules.
  • Perform data validation checks at each stage of the migration lifecycle to ensure integrity, accuracy, and readiness for the next process step.
  • Act as a liaison between project stakeholders including Marketing, RevOps, and Engineering to ensure smooth handoff of validated data sets.
  • Provide regular data migration status updates and metrics dashboards to project leadership and stakeholders.
  • Serve as an operational owner for Professional Services data and workflows within AdaptiveWork, ensuring accuracy, consistency, and reliability.
  • Perform routine data loads, updates, and reconciliations to support PS delivery, migration readiness, and leadership reporting.
  • Monitor system health, data quality, and reporting outputs; proactively identify and resolve issues.
  • Partner with PS leadership to translate operational needs into AdaptiveWork reports and dashboards.
  • Completing other job-related assignments and special projects as directed.
QUALIFICATIONS:
  • ‪Proficiency in advanced Excel functions (e.g., Power Query, VLOOKUP/XLOOKUP, PivotTables, macros) as well as other Microsoft Office applications.
  • Must have strong project, organization, and time management skills.
  • Hands-on experience supporting SaaS platforms used for service delivery or operations (AdaptiveWork, PSA tools, etc.)
  • Comfortable working with large, multi-source datasets to support planning and forecasting.
  • Must be detail and process oriented.
  • Proficient with using Salesforce and PowerBI; preferred but not required.
  • Professional level of verbal and written communication skills is essential to the position.
EDUCATION AND EXPERIENCE:
  • The knowledge, skills and abilities as indicated above are normally acquired through the successful completion of a Bachelor's Degree in Business, or equivalent.
Project Management Professional Certification (PMP) certification preferred but not required.
 
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What’s your citizenship / employment eligibility?*
Are you 18 years of age or older?*
The following questions are entirely optional.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*